Learn about recent updates to EngagementHQ. Get helpful tips and ideas to improve your community engagement practice.
A DECADE OF DIGITAL ENGAGEMENT
Tweed Shire Council
Over the past decade, Tweed Shire Council has built a collaborative community of informed and engaged partners. By ensuring all community members have an equal opportunity to learn, understand peer perspectives, and have their say, Council decision-making successfully reflects the values and priorities of the community.
Advice from the Council:
"Be responsive to questions and demonstrate how you are acting on their feedback."
With a 67.5% growth in engagement levels, find out which tools, features, and projects Tweed Shire Council found most impactful and drove the most participation over the past decade.
It's important to understand cultural history, protocols, and social dynamics when planning your approach to genuine engagement with indigenous communities. In support of NAIDOC week, we are hosting a panel discussion with local leaders who will answer your questions and discuss how to meaningfully engage with Aboriginal and Torres Strait Islanders. Submit your questions upon registration and attend this webinar on November 12th.
We are honoured to work with these awards finalists setting examples of successful online community engagement across Australia. Winning organisations for the IAP2 Core Values Awards 2020 will be announced in November!
Congratulations to these trail-blazing organisations!
Rates consultations can be daunting and met with serious resistance when increases are needed. Digital engagement can help alleviate some of the resistance by providing residents with knowledge while collecting input. Budget Simulations can also help by enabling residents to allocate funds through an easy-to-use tool in EngagementHQ. Explore insights from six different councils on how they ran effective rates projects.
A major benefit of online engagement is the substantial increase of diverse feedback from your community compared to in-person meetings. How you manage and interpret that feedback is even more important. EngagementHQ’s analytics makes it easy to visualise your communities’ feedback and download reports for stakeholders. You can identify areas of interest, critical issues and missing demographics. Understand the sentiment of thousands of written responses in a single click using artificial intelligence.
The Town of Mosman Park is revitalising their town centre, and have made clever use of the survey tool by creating a 'Virtual Walkabout’ to bring the concept to life with an accompanying video. See their Project >
HUTT CITY: GETTING US THROUGH
Hutt City worked on creating an annual plan for the community in 2020/21. They received enough feedback through a survey and ideas board to inform a new plan, along with interactive infographics to explain rate changes. See their Project >
Bang the Table Australasian office is based in Carlton, Victoria, on the lands of the Woiwurrung (Wurundjeri) peoples of the Kulin Nation. We pay our respects to elders past, present and emerging across Australia.
Bang the Table, Level 1, 96 Pelham Street, Carlton, VIC 3053, Australia